customer service

Human Body Detectives is committed to serving our customers the best we can. If you have any comments, questions or concerns please feel free to contact us at drheather@drheathernd.com

Your HBD Order

We will keep in touch with you via email throughout the order process. Once an order is placed, you will receive an email as well as when your order has been shipped. In most cases, orders will be shipped within 24 hours.

HBD uses PayPal for secure and reliable transactions. When you are ready to complete your HBD purchase, you will be directed to our PayPal page to enter your credit card information or PayPal account information.

Hawaiian tax rates are set according to the shipping destination, not the point of purchase. Taxes are calculated automatically during checkout based on the shipping destination specified, and are displayed separately before you confirm and place your order.

We want you to be happy with your Human Body Detectives purchase. If you are not completely satisfied, your order may be returned if you contact us within 14 days. We will issue a complete refund via a check, less the original shipping costs.